Privacy Policy
Leap Forward Solutions LLC · Last updated October 14, 2026
This Privacy Policy explains what information Leap Forward Solutions LLC ("Leap Forward Solutions," "we," "us") collects, how we use it, and the choices you have. It applies to our website, our consultation booking and client intake forms, and our credit repair services.
Information We Collect
- Contact information — your name, email address, mailing address, and phone number, when you book a consultation, sign up for services, or contact us.
- Service information — the details you provide so we can work your file, such as identification documents, credit report information, and the answers you give on our intake and consultation forms.
- Mobile phone numbers and text messaging consent records, when you opt in to text messages from us.
- Payment information — handled by our payment processors; we do not store full card numbers on our systems.
- Website usage information — basic technical data (such as pages visited and browser type) collected when you use our website.
How We Use Your Information
- To provide and manage your credit repair service, including preparing and mailing dispute letters and tracking bureau responses.
- To communicate with you about your consultation and your file: confirmations, reminders, document requests, and updates.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations, including the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA).
Text Messaging Privacy
When you opt in to receive text messages from Leap Forward Solutions, we collect your mobile phone number and a record of your consent. We use your mobile number only to send the service text messages described in our Terms of Service.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share information only as needed to provide your service — for example with the credit bureaus we dispute with on your behalf, credit monitoring providers you enroll with, and payment processors — or when required by law. Text messaging opt-in data and consent are never shared, as described above.
Data Security
We use administrative and technical safeguards designed to protect your information, including encrypted storage of sensitive identifiers. No system is completely secure, but we work to protect your data and limit access to the team members who need it to serve you.
Your Choices
- Text messages: reply STOP to any text from us to opt out at any time. Reply HELP for help.
- Your information: you may ask us what personal information we hold about you, and ask us to correct or delete it, by contacting us below.
Contact Us
Leap Forward Solutions LLC
Email: support@leap4yourdreams.com
Phone: (503) 894-6121
Changes to This Policy
If we change this policy, we will post the updated version on this page and update the date above.